When it comes to planning, estimating, scheduling, and executing projects, our biggest goal is to make sure clients feel like there isn’t anything hidden. That’s one of the big anxieties in home remodeling and very understandable when you’re talking about tens, hundreds of thousands, even millions of dollars on the line. That's why we have a proven process, a methodology that puts our customer's experience and satisfaction first at every step of the project.
The Principles Behind Our Process.
We’re sticklers for real-world estimates. We’re not hedging to have an extra low budget. And frankly, neither are our clients. They want to know what it costs, and why, but most importantly, how it creates the quality they’re looking for so that they can make those decisions. It’s all about open and consistent communication with us—in terms of our fee structure, change orders, timelines, updates, and customer relationship. It’s a process we’ve figured over the years that minimizes any construction craziness and keeps projects fun, successful, and beautiful.
Doug Tanner & Nathan Christenson
- Total customer satisfaction experience
- Transparent cost and change order structure
- Responsive & proactive communication
- Commitment to finest quality work and customer satisfaction
- Real-world preconstruction planning
- Real-world estimating openly communicated
- Site impact discussion and plan to minimize disruption
- Realistic Timelines
- Commitment to exceptional execution
- Clear & consistent communication
- Accurate updating of financial picture
- Ongoing/scheduled quality inspection milestones
- When the project is finished, we don’t disappear
- End of project follow-through
- 1-1 summary sit-down, walk-through
- Post-project check-ins
Practices
New Custom Homes
You might call us a boutique builder. We build handfuls of homes rather than hundreds or thousands. One-of-a-kind homes that demand close client collaboration, often strong architectural and design partners, and a constant attention to the style, quality, and neighborhood architectural fit for custom new home construction.
Seamless Additions
Growing families, new recreation spaces, dated home layouts—whatever the reason—the cry for more space from our clients is a common one. Adding new stories, owner wings, new family rooms, reworking rooflines, and expanding/transforming attics into new living space are some of the most exciting projects we do.
Whole Home
Remodeling
Rethink the rooms in your life. Maybe it’s a showcase kitchen or an indoor/outoor entertaining area. From whole home remodeling to a new Owner’s suite to transforming a dated kitchen—Dovetail brings creative thinking, superb craftsmanship, tight project management, and endless enthusiasm for your project.
Historic/ Restoration
Twin Cities homes have a rich, diverse history with distinct challeges—in style, architecture, and historic neighborhood code requirements. Weather, time, fires, and other factors can take their toll. Restoring historic homes to their glory—with modern features—is a specialty and makes us a go-to name for architects and owners.